Shipping Policy
Last updated: February 2025
1. Processing Time
- All orders are processed within 1–3 business days.
- Orders placed after 5:00 PM (PST) are processed the next business day.
- We do not process or ship orders on weekends or U.S. public holidays.
2. Shipping Time
- After processing, delivery takes approximately 4–7 business days.
- Total delivery estimate (processing + shipping): 5–10 business days.
- Actual delivery time may vary due to carrier delays, weather, or seasonal demand.
3. Shipping Method
- We offer Free Standard Shipping on all orders.
- Tracking information is provided once the order has shipped.
4. Shipping Cost
All orders include FREE shipping — no minimum purchase required.
5. Shipping Coverage
We currently ship only within the United States.
6. Order Tracking
You will receive a tracking number by email once your order is shipped.
7. Delays & Exceptions
- Carrier delays or weather conditions may affect delivery times.
- If your order is significantly delayed, you may contact us for assistance.
8. Wrong or Incomplete Address
If the shipping address is incorrect, please contact us immediately. If the order has already shipped, we may not be able to update the address.
9. Lost or Missing Packages
- If the package is marked “Delivered” but not received, please check with neighbors or your local carrier first.
- If still missing, contact us and we will assist with a carrier investigation.
10. Damaged Packages
If your item arrives damaged, email us within 48 hours with photos of the damaged product.
11. Contact Us
If you have questions about shipping, contact us:
Email: giftgadgetsusa2025@gmail.com
Phone: +1 (888) 440-2255
Business Information
Business Name: LUXURY GENTS LLC
Website: https://giftgadgetsusa.shop
Email: giftgadgetsusa2025@gmail.com
Phone: +1 (888) 440-2255
Address: 1232 Ancestra Dr, Fountain, CO 80817, USA
Online Orders: Available seven days a week
Business Hours: Mon–Fri: 10 AM – 5 PM